I hope G M can unfreeze my account

Please ask the administrator to unfreeze my account. My large size: ly152571. My other trumpet: 1525071. My account has been frozen for trading gold coins with each other. My large ly152571 sold purple rings long ago. The first commodity I traded. Later he gave me gold coins. I think this is a normal transaction. I hope G M can unlock my account. Thanks for your help. I have submitted a complaint for 5 days, but GM has not replied to me.