I need help, My character got stuck

Official Business Support
1

Hi GM. I need you help. My character Aresi got stuck in the game. There seems to be some kind of error. Please resolve the problem. Thanks

2

Use HS or get a summon.

3

仍然不可以登陆游戏，不能读取角色，需要您的帮助，谢谢

5

I still can’t log in to the role. I need you to help me recover the role so that I can play normally. Thank you

6

Now I am unable to enter the game interface，When I enter in，is will come back to the Initial login interface

7

I couldn’t get into the game screen, so I couldn’t manipulate Hearthstone or anything, and my problem was that after selecting a character I was forced to disconnect when I read the progress bar before entering the game. And please help me get back to my Hearthstone.