My account doesn't connect to the game

Official Business
1

Hello, does anyone know why it stays on the connecting screen and I don’t get into the game, thanks

2

I have to ask some basic questions first:

  1. Can you connect to the realm (as in; have you edited your realm.wtf)?
  2. If you can connect to your realm are you stuck on the actual loading screen - and have you deleted WDB-folder AND WTF-folders to try and fix it?
3

I have changed and deleted it and nothing, it stays connecting and suddenly it tells me that you have been disconnected from the server, but it does not get to enter I have not even created a characte

4

I can’t play when I put the account directly it sends me a disconnected

5

make sure realmlist file is correclty spell, i get this and it was because the file of the realmlist was named “realmlist(1)”

6

If I have it right, the question is that when I enter the account it automatically tells me that I have been disconnected

7

Already managed to fix the problem, thanks for the help and see you in the game

8

and how did you fix it? have the same problem

9

can maybe someone else help me with this problem?