My character cannot whisper anyone, pls help

Dear GM, My character can not whisper anyone, pls help me solve it, thank you very much!
My account is: aiilecn

You were muted for cursing women, and being racist in the china channel

Is this punishment permanent or time-limited

I used the example of the other person’s family to try to make him understand that he has a double standard in his view of RMT behavior, which does not curse women, which is a misunderstanding caused by cultural differences, and hopes that the ban can be lifted