My Hunter character's Pets Bug, I need help!

Dear Game Master, I am a hunter. My character has a bug. At present, the character whistles and cannot summon pets, and the resurrection pet is invalid. The current corral (the first) is empty, and other babies can’t be dragged out. When going to summon pets in the wild, it prompts “I have summoned creatures”. I also asked the red greeting in the game to open a ticket application according to the official website requirements. It has been 72 hours since I open the ticket… Please GM to deal with it as soon as possible, and it is completely impossible to play normally. My game account is : 1213173488 ,Role name is : xiaoduomi .Please handle it as soon as possible!Thank you very very much!!!