Really need help! account banned

HI, Dear Everlook Team,
I just want to get in touch with you guys , I got my account banned last week and it shows Bot profit.
I get confuse and I didn’t use any profit . I took so long time at my character and worked hard on it.
please review my account (picui03) and thank you for your time , lookin forward to hear your response.

kind regards

send ban appeal. not here

发错地方了。不是这。而是ban appeal