1.14.2 1.14.2 An error occurred during the race change

I have buy 200 points in the shor, and try to ues Race Change, But there is an error,“Trying to use race/class which are shop not compatible!”,
Dwarf Rogue change to Dwarf Rogue
Need your support to solve this issue, thank you.

Best regards.

Greetings! Please submit a ticket there https://everlook.zendesk.com/hc/en-us/requests/new