买了更名服务，但是道具没有放我包包，已经过去6个小时了 I bought a renaming service, but the props haven't been in my bag. It's been 6 hours now

General 艾泽拉斯议事厅
1

买了更名服务，但是道具没有放我包包，已经过去6个小时了
I bought a renaming service, but the props haven’t been in my bag. It’s been 6 hours now

2

Greetings! Please tell me privately your character name. Thanks!

3

Acantha

4

The account is：wangji7799

5

Thanks, we will take a look!

6

My character has never received a bag, can you help me?

7

Greetings! Please submit a ticket there https://everlook.zendesk.com/hc/en-us/requests/new

8

I have submitted the form according to the website you provided, but there are still no results. I have purchased the renaming service for a day and have not received the renaming item. If you are unable to fulfill the sales contract, please return me 200 coins.
我已按照你给的网址提交表格，但是依然没有结果，一天过去了，始终没有得到更名道具，如果你们无法履行买卖契约，请将我200硬币退还给我。

9

欧服 账号
European server account ：wangji7799

10

感觉好像跑路了

11

Greetings! Issue has been fixed. Thanks for your patience!