买了更名服务,但是道具没有放我包包,已经过去6个小时了 I bought a renaming service, but the props haven't been in my bag. It's been 6 hours now

买了更名服务,但是道具没有放我包包,已经过去6个小时了
I bought a renaming service, but the props haven’t been in my bag. It’s been 6 hours now

Greetings! Please tell me privately your character name. Thanks!

Acantha

The account is:wangji7799

Thanks, we will take a look!

My character has never received a bag, can you help me?

Greetings! Please submit a ticket there https://everlook.zendesk.com/hc/en-us/requests/new

I have submitted the form according to the website you provided, but there are still no results. I have purchased the renaming service for a day and have not received the renaming item. If you are unable to fulfill the sales contract, please return me 200 coins.
我已按照你给的网址提交表格,但是依然没有结果,一天过去了,始终没有得到更名道具,如果你们无法履行买卖契约,请将我200硬币退还给我。

欧服 账号
European server account :wangji7799

感觉好像跑路了

Greetings! Issue has been fixed. Thanks for your patience!