Can not loot The Prophet Skeram

TAQ boss The Prophet Skeram no loot.
Tang Dynasty guild UTC+8 around 14pm

raid ID: 5158

Greetings, please attach a video as a proof.

Sorry we haven’t met this so no aware of screenshot or video.… Is there any way you could have a check in the game record?
The whole group can not even check the boss loot.

Afraid we cannot.