Can't log into the game!

Support 寻求帮助
1

Good day! The problem is that when entering the credentials, the error “You have been disconnected” appears, please tell me what the problem could be?

2
  1. Confirm that the realmlist address is correct.
  2. Check the connection status of HermesProxy.
3

I checked everything, but the error remained.

4

Are you using our launcher?

5

Yes, sure

6

Do you use Hermes or Sugar proxy?

7

Hermes

8

use Sugar

9

same thing, error BLZ51901016

10

It’s confirmed to be a network issue; you can check your network or use other launchers like “Xiao Hei Tu” to test again.