One of my Character cannot log in to game

Support 寻求帮助
1

Hi Support team,

one of my character cannot log in to game, same account but other character no issue at all, i am using 1.14 winterspring log.

Account : leosong815, character: Missmee.

I tried to delete all addons but still having same issue. looks like this character has been locked? can you help me solve the problem? its been 3 days.

2

Greetings. I’ve summoned you to Stormwind. If that doesn’t solve your issue, afraid you have to use 1.12 client or try with other proxy.

3

Hi GM,

thanks for your help. looks like summoned to SW does not solve the issue, can you please direct me where to download 1.12 client and setup? I have never done that before.

4

You can firstly try with deleting the folder that contains your account info in HermesProxy\AccountData.

Everlook does not currently host a custom client but we offer links to reputable 1.12 & 1.14 client downloads which you can access below:
Client Download Links 1.12 (English) - https://www.dkpminus.com/blog/vanilla-wow-download-1-12-1-client/
1.14 (English) - GitHub - 0blu/WinterspringLauncher: All in one launcher! Allows you to play on Everlook.org with 1.14 client without technical knowledge!
1.12 (Chinese) - https://cn.everlook-wow.net/
1.14 (Chinese) - https://cn.everlook-wow.net/