These players are all operated by the same person, suspected to be a professional game studio. They send insulting comments and insult players through private chat, and use high-level characters from opposing factions to repeatedly kill low-level players from opposing factions。
Greetings! I am sorry to hear this has happened to you. Your first line of defense in situations like this is to add the player to your ignore list. The GM team will only intervene in these situations if the player circumvents the ignore function by communicating with you from another character after being ignored. Please let us know if that happens. Have a great day! < GM >Forvlen
I have added the first player who sent insulting messages through private chat to the ignore list, but he still logged in by changing roles and continued to send insulting messages, as you can see from the time when the private chat sent the message. I think this is unacceptable and not allowed by server rules. Please GM impose corresponding penalties according to server rules.
At the same time, it is important to remind GM that the abusive behavior of these three characters is highly likely to be committed by the same player, so it should be considered as the same violation of the rules. We hope that GM can impose the same punishment on these three characters, not just those who send abusive messages after punishment.
Greetings. This player has been told not to do it again. If he/she keeps on harrassing you in the future, please report it and we will sanction him/her. Have a great day!
Thank you for your work .